{"id":8734,"date":"2026-09-15T09:18:01","date_gmt":"2026-09-15T07:18:01","guid":{"rendered":"https:\/\/www.beyoona.nl\/terms-and-conditions\/"},"modified":"2026-09-15T09:18:03","modified_gmt":"2026-09-15T07:18:03","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.beyoona.nl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t
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Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Article 1 \u2013 Definitions
Article 2 \u2013 Identity of the Business Owner
Article 3 \u2013 Applicability
Article 4 \u2013 The Offer
Article 5 \u2013 The Agreement
Article 6 \u2013 Right of Withdrawal
Article 7 \u2013 Consumer Obligations During the Cooling-Off Period
Article 8 \u2013 Exercise of the Right of Withdrawal by the Consumer and Related Costs
Article 9 \u2013 Obligations of the Business Owner in the Event of Cancellation
Article 10 \u2013 Exclusion of the Right of Withdrawal
Article 11 \u2013 The Price
Article 12 \u2013 Performance and Additional Warranty
Article 13 \u2013 Delivery and Performance
Article 14 \u2013 Long-Term Transactions: Term, Termination, and Renewal
Article 15 \u2013 Payment
Article 16 \u2013 Complaints Procedure
Article 17 \u2013 Disputes
Article 18 \u2013 Additional or Deviating Provisions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Article 1 \u2013 Definitions<\/strong>
For the purposes of these terms and conditions, the following terms shall have the meanings set forth below:
Supplementary agreement: an agreement under which the consumer purchases products, digital content, and\/or services in connection with a distance contract, and these items, digital content, and\/or services are supplied by the business or by a third party based on an arrangement between that third party and the business;
Cooling-off period: the period during which the consumer may exercise his or her right of withdrawal;
Consumer: a natural person who is not acting for purposes related to his or her trade, business, craft, or profession;
Day: calendar day;
Digital content: data that is produced and delivered in digital form;
Continuing Contract: a contract for the regular supply of goods, services, and\/or digital content over a specified period;
Durable medium: any medium\u2014including email \u2014 that enables the consumer or business to store information addressed to them personally in a way that allows for future access or use for a period appropriate to the purpose for which the information is intended, and that enables the unaltered reproduction of the stored information;
Right of withdrawal: the consumer\u2019s right to withdraw from a distance contract within the cooling-off period;
Business: a natural or legal person that offers products, (access to) digital content, and\/or services to consumers at a distance;
Distance contract: a contract concluded between a business and a consumer within the framework of an organized system for the distance sale of products, digital content, and\/or services, in which one or more means of distance communication are used exclusively or in part up to and including the conclusion of the contract;
Model Withdrawal Form: the European Model Withdrawal Form included in Appendix I of these terms and conditions. Annex I need not be made available if the consumer does not have a right of withdrawal with respect to his order;
Means of distance communication: a means that can be used to conclude a contract without the consumer and the business having to be physically present in the same location at the same time. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Article 2 \u2013 Identity of the Business Owner<\/strong>
BeYoona BV (Johanna Baptist)
Visiting\/Mailing Address: Beesdseweg 5, 4104 AW Culemborg
Email: info@beyoona.nl<\/a>
Chamber of Commerce: 99052326 | VAT: NL868764681B01<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Article 3 \u2013 Applicability<\/strong>
These general terms and conditions apply to every offer made by the business and to every distance contract concluded between the business and the consumer. Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the merchant will, before the distance contract is concluded, indicate how the general terms and conditions can be viewed at the merchant\u2019s premises and that they will be sent free of charge as soon as possible upon the consumer\u2019s request.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and before the distance contract is concluded, the text of these general terms and conditions may be made available to the consumer electronically in such a way that the consumer can easily store them on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or by other means at the consumer\u2019s request.
In the event that, in addition to these general terms and conditions, specific product or service terms and conditions also apply, the second and third paragraphs shall apply mutatis mutandis, and in the event of conflicting terms, the consumer may always invoke the applicable provision that is most favorable to him. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Article 4 \u2013 The Offer<\/strong>
If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer.
The offer contains a complete and accurate description of the products, digital content, and\/or services being offered. The description is sufficiently detailed to enable the consumer to properly evaluate the offer. If the business uses images, these are a true representation of the products, services, and\/or digital content offered. Obvious mistakes or errors in the offer are not binding on the merchant.
Each offer contains sufficient information to make it clear to the consumer what rights and obligations are associated with accepting the offer. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Article 5 \u2013 The Agreement<\/strong>
Subject to the provisions of paragraph 4, the agreement is concluded at the moment the consumer accepts the offer and fulfills the conditions set forth therein.
If the consumer has accepted the offer electronically, the business shall immediately confirm receipt of the acceptance of the offer electronically. As long as the business has not confirmed receipt of this acceptance, the consumer may rescind the contract.
If the contract is concluded electronically, the business operator shall take appropriate technical and organizational measures to secure the electronic transmission of data and ensure a secure web environment. If the consumer can pay electronically, the business operator shall observe appropriate security measures for this purpose.
Within the legal framework, the merchant may verify whether the consumer is able to meet their payment obligations, as well as all facts and factors relevant to the responsible conclusion of the distance contract. If, based on this assessment, the business operator has valid grounds not to enter into the contract, they are entitled to refuse an order or request, stating the reasons, or to attach special conditions to its performance.
No later than upon delivery of the product, service, or digital content to the consumer, the business shall provide the following information, either in writing or in a manner that allows the consumer to store it in an accessible way on a durable medium: <\/p>

  • the visiting address of the business’s location where consumers can go to file complaints;<\/li>
  • the conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;<\/li>
  • information about warranties and existing post-purchase service;<\/li>
  • the price of the product, service, or digital content, including all taxes;<\/li>
  • to the extent applicable, the delivery costs;<\/li>
  • and the method of payment, delivery, or performance of the distance contract;<\/li>
  • the requirements for terminating the agreement if the agreement has a term of more than one year or is of indefinite duration;<\/li>
  • if the consumer has a right of withdrawal, the model withdrawal form.<\/li><\/ul>

    In the case of a long-term transaction, the provision in the preceding paragraph applies only to the first<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Article 6 \u2013 Right of Withdrawal<\/strong>
    For products:
    The consumer may withdraw from a contract regarding the purchase of a product during a cooling-off period of at least 14 days without providing a reason.
    The merchant may ask the consumer for the reason for the withdrawal but may not require the consumer to state his reason(s).
    The cooling-off period referred to in paragraph 1 begins on the day after the consumer, or a third party designated in advance by the consumer (who is not the carrier), has received the product, or\u2014if the consumer has ordered multiple products in the same order\u2014 the day on which the consumer, or a third party designated by the consumer, has received the last product. The business may, provided it has clearly informed the consumer of this prior to the ordering process, refuse an order consisting of multiple products with different delivery times.
    if the delivery of a product consists of multiple shipments or parts: the day on which the consumer, or a third party designated by the consumer, received the last shipment or the last part;
    for contracts involving the regular delivery of products over a specific period: the day on which the consumer, or a third party designated by the consumer, received the first product.
    Extended cooling-off period for products, services, and digital content not delivered on a tangible medium when the consumer was not informed of the right of withdrawal: <\/p>

    If the business has not provided the consumer with the legally required information regarding the right of withdrawal or the model withdrawal form, the cooling-off period expires twelve months after the end of the original cooling-off period established in accordance with the preceding paragraphs of this article.
    If the merchant has provided the consumer with the information referred to in the preceding paragraph within twelve months after the start date of the original cooling-off period, the cooling-off period expires 14 days after the day on which the consumer received that information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Article 7 \u2013 Obligations of the consumer during the cooling-off period<\/strong>
    During the cooling-off period, the consumer shall handle the product and packaging with care. He shall only unpack or use the product to the extent necessary to determine the nature, characteristics, and functioning of the product. The underlying principle here is that the consumer may only handle and inspect the product as he would be allowed to do in a store.
    The consumer is only liable for any decrease in the value of the product resulting from handling the product in a manner that goes beyond what is permitted in paragraph 1. The consumer is not liable for any decrease in the value of the product if the entrepreneur has not provided him with all legally required information regarding the right of withdrawal before or at the time of concluding the agreement. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Article 8 \u2013 Exercise of the Right of Withdrawal by the Consumer and Associated Costs<\/strong>
    If the consumer exercises his right of withdrawal, he must notify the merchant of this within the cooling-off period using the model withdrawal form or in some other unambiguous manner.
    As soon as possible, but no later than 14 days from the day following the notification referred to in paragraph 1, the consumer shall return the product or hand it over to the merchant (or the merchant\u2019s authorized representative). This is not required if the merchant has offered to pick up the product themselves. In any case, the consumer is deemed to have complied with the return period if he returns the product before the cooling-off period has expired.
    The consumer shall return the product with all accessories supplied, if reasonably possible in its original condition and packaging, and in accordance with the reasonable and clear instructions provided by the merchant.
    The risk and burden of proof for the correct and timely exercise of the right of withdrawal lie with the consumer.
    The consumer bears the direct costs of returning the product. If the business has not indicated that the consumer must bear these costs, or if the business states that it will bear the costs itself, the consumer is not required to bear the costs of return shipping.
    If the consumer withdraws after having first expressly requested that the performance of the service or the supply of gas, water, or electricity\u2014which have not been prepared for sale in a limited volume or specific quantity\u2014begin during the cooling-off period, the consumer owes the business an amount proportional to the portion of the obligation that the business has fulfilled at the time of withdrawal, compared to the full fulfillment of the obligation.
    The consumer shall not bear any costs for the performance of services or the supply of water, gas, or electricity\u2014which have not been prepared for sale in a limited volume or quantity\u2014or for the supply of district heating, if:
    the business has failed to provide the consumer with the legally required information regarding the right of withdrawal, the reimbursement of costs in the event of withdrawal, or the model withdrawal form, or;
    the consumer has not expressly requested the commencement of the performance of the service or the supply of gas, water, electricity, or district heating during the cooling-off period.
    The consumer shall not bear any costs for the full or partial delivery of digital content not supplied on a tangible medium if:
    the consumer has not expressly consented, prior to delivery, to the commencement of performance of the contract before the end of the cooling-off period;
    he has not acknowledged that he would lose his right of withdrawal upon giving his consent;
    or the business has failed to confirm this statement by the consumer.
    If the consumer exercises his right of withdrawal, all supplementary agreements are automatically terminated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Article 9 \u2013 Obligations of the Business in the Event of Withdrawal<\/strong>
    If the business allows the consumer to submit a notice of withdrawal electronically, it shall send a confirmation of receipt without delay upon receipt of such notice.
    The merchant shall refund all payments made by the consumer, including any delivery costs charged by the merchant for the returned product, without delay but no later than 14 days following the day on which the consumer notifies the merchant of the withdrawal. Unless the merchant offers to pick up the product themselves, they may delay the refund until they have received the product or until the consumer provides proof that they have returned the product, whichever occurs first.
    The merchant will use the same payment method for the refund that the consumer used, unless the consumer agrees to a different method. The refund is free of charge to the consumer.
    If the consumer has chosen a more expensive delivery method than the cheapest standard delivery, the merchant is not required to refund the additional costs associated with the more expensive method. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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    Article 10 – Exclusion of the right of withdrawal<\/strong>
    The entrepreneur may exclude the following products and services from the right of withdrawal, but only if the entrepreneur has clearly stated this in the offer, or at least in good time before the conclusion of the agreement:<\/p>

    1. Products or services whose price is subject to fluctuations in the financial market over which the business owner has no control and that may occur within the cancellation period;<\/li>
    2. Agreements concluded during a public auction. A public auction is defined as a method of sale in which products, digital content, and\/or services are offered by the business to a consumer who is physically present or is given the opportunity to be physically present at the auction, conducted by an auctioneer, and in which the successful bidder is obligated to purchase the products, digital content, and\/or services; <\/li>
    3. Service agreements, after full performance of the service, but only if:
      a. performance has begun with the consumer\u2019s express prior consent;
      and
      b. the consumer has declared that he or she will lose the right of withdrawal once the business has fully performed the agreement; <\/li>
    4. Package tours as defined in Article 7:500 of the Dutch Civil Code and contracts for the transportation of passengers;<\/li>
    5. Service agreements for the provision of accommodations, where the agreement specifies a particular date or period of performance and where the accommodations are not intended for residential purposes, the transport of goods, car rental services, or catering;<\/li>
    6. Agreements relating to recreational activities, if the agreement specifies a particular date or period for their performance;<\/li>
    7. Products manufactured according to the consumer\u2019s specifications, which are not prefabricated and are produced based on the consumer\u2019s individual choice or decision, or which are clearly intended for a specific person;<\/li>
    8. Products that spoil quickly or have a limited shelf life;<\/li>
    9. Sealed products that, for reasons of health protection or hygiene, are not suitable for return and whose seal has been broken after delivery;<\/li>
    10. Products that, by their nature, have been irrevocably mixed with other products after delivery;<\/li>
    11. Alcoholic beverages for which the price was agreed upon at the time the contract was concluded, but which cannot be delivered until 30 days later, and whose actual value depends on market fluctuations over which the business has no control;<\/li>
    12. Sealed audio and video recordings and computer software whose seals have been broken after delivery;<\/li>
    13. Newspapers, periodicals, or magazines, excluding subscriptions to them;<\/li>
    14. The supply of digital content other than on a tangible medium, but only if:
      a. performance has begun with the consumer\u2019s express prior consent;
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      b. the consumer has acknowledged that he thereby forfeits his right of withdrawal. <\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Article 11 \u2013 The Price<\/strong>
      During the validity period specified in the offer, the prices of the products and\/or services offered will not be increased, except for price changes resulting from changes in VAT rates.
      Notwithstanding the preceding paragraph, the business may offer products or services at variable prices if their prices are subject to fluctuations in the financial market over which the business has no control. This dependence on fluctuations and the fact that any prices listed are indicative prices must be stated in the offer.
      Price increases within 3 months after the conclusion of the agreement are only permitted if they result from statutory regulations or provisions. <\/p>

      Price increases effective 3 months or more after the conclusion of the agreement are permitted only if the business has stipulated this and:
      a. they result from statutory regulations or provisions; or
      b. the consumer has the right to terminate the contract effective as of the date the price increase takes effect. <\/p>

      The prices listed in the product or service offerings include VAT.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Article 12 \u2013 Performance of the Agreement and Additional Warranty<\/strong>
      The business guarantees that the products and\/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of quality and\/or usability, and the statutory provisions and\/or government regulations in effect on the date the agreement is concluded. If agreed upon, the business operator also guarantees that the product is suitable for use other than normal use.
      Any additional warranty provided by the business, its supplier, manufacturer, or importer shall in no way limit the statutory rights and claims that the consumer may assert against the business under the contract if the business has failed to fulfill its obligations under the contract.
      \u201cAdditional warranty\u201d means any commitment by the business, its supplier, importer, or manufacturer in which it grants the consumer certain rights or claims that go beyond what it is legally obligated to provide in the event that it has failed to fulfill its part of the contract. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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      Article 13 \u2013 Delivery and Fulfillment<\/strong>
      The business will exercise the utmost care when receiving and fulfilling orders for products and when evaluating requests for the provision of services.
      The place of delivery is the address that the consumer has provided to the business.
      Subject to the provisions of Article 4 of these General Terms and Conditions, the business will fulfill accepted orders with due diligence, but no later than within 30 days, unless a different delivery period has been agreed upon. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 30 days after placing the order. In that case, the consumer has the right to terminate the agreement
      at no cost and is entitled to any compensation.
      Following termination in accordance with the preceding paragraph, the business shall promptly refund the amount paid by the consumer.
      The risk of damage to and\/or loss of products rests with the business until the moment of delivery to the consumer or to a representative designated in advance and made known to the business, unless expressly agreed otherwise. <\/p>

      1. A fixed-term agreement for the regular delivery of daily newspapers, news publications, weekly newspapers, and magazines for introductory purposes (trial or introductory subscription) is not tacitly renewed and automatically terminates at the end of the trial or introductory period.<\/li>
      2. If a contract has a term of more than one year, the consumer may terminate the contract at any time after one year with a notice period of no more than one month, unless reasonableness and fairness preclude termination before the end of the agreed term.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        \n\t\t\t\t\t\t\t\t\tArticle 14 – Long-Term Transactions: Term, Termination, and Renewal<\/strong>\nTermination:\n
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        1. The consumer may terminate a contract entered into for an indefinite period that provides for the regular delivery of products (including electricity) or services, at any time, subject to the agreed-upon cancellation rules and\na notice period of no more than one month.<\/li>\n \t
        2. The consumer may terminate a fixed-term contract for the regular delivery of products (including electricity) or services at any time prior to the end of the fixed term, subject to the agreed-upon cancellation rules and a notice period of no more than one month.<\/li>\n \t
        3. The consumer may terminate the contracts referred to in the preceding paragraphs:\n
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          • terminate at any time and not be limited to termination at a specific time or during a specific period;<\/li>\n \t
          • at least terminate them in the same manner in which they were entered into by him;<\/li>\n \t
          • Always give notice with the same notice period that the business owner has stipulated for himself.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\nExtension:\n
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            1. A contract entered into for a fixed term that provides for the regular supply of products (including electricity) or services may not be tacitly extended or renewed for a fixed term.<\/li>\n \t
            2. Notwithstanding the preceding paragraph, a contract entered into for a fixed term and intended for the regular delivery of dailynewspapers, weekly newspapers, and magazines may be tacitly renewed for a fixed term of no more than three months, provided that the consumer may terminate this renewed contract toward the end of the renewal period with a notice period of no more than one month.<\/li>\n \t
            3. A contract entered into for a fixed term and intended for the regular delivery of products or services may only be tacitly renewed for an indefinite term if the consumer is permitted to terminate it at any time with a notice period of no more than one month. The notice period is no more than three months if the contract provides for the regular delivery\u2014but less than once a month\u2014of daily newspapers, news publications, weekly newspapers, and magazines. <\/li>\n \t
            4. A fixed-term agreement for the regular delivery of daily newspapers, news publications, weekly newspapers, and magazines for introductory purposes (trial or introductory subscription) is not automatically renewed and ends automatically upon expiration of the trial or introductory period.<\/li>\n<\/ol>\nDuration:\n
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              1. If a contract has a term of more than one year, the consumer may terminate the contract at any time after one year with a notice period of no more than one month, unless reasonableness and fairness preclude termination before the end of the agreed term.<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                Article 15 \u2013 Payment<\/strong>
                Unless otherwise specified in the agreement or in additional terms and conditions, the amounts owed by the consumer must be paid within 14 days after the cooling-off period begins, or, in the absence of a cooling-off period, within 14 days after the conclusion of the agreement. In the case of a contract for the provision of a service, this period begins on the day after the consumer receives confirmation of the contract.
                In the sale of products to consumers, the consumer may never be required by the general terms and conditions to make an advance payment of more than 50%. If advance payment is stipulated, the consumer may not assert any rights regarding the fulfillment of the relevant order or service(s) until the stipulated advance payment has been made.
                The consumer is obligated to immediately report any inaccuracies in the payment details provided or stated to the business. <\/p>

                If the consumer fails to meet his payment obligation(s) on time, then\u2014after the business has notified the consumer of the late payment and has granted the consumer a 14-day period to still meet his payment obligations\u2014 if payment is not made within this 14-day period, the consumer shall owe statutory interest on the outstanding amount, and the business shall be entitled to charge the extrajudicial collection costs it has incurred. These collection costs shall not exceed: 15% on outstanding amounts up to \u20ac2,500; 10% on the next \u20ac2,500, and 5% on the following \u20ac5,000, with a minimum of \u20ac40. The business may deviate from the aforementioned amounts and percentages in favor of the consumer. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Article 16 \u2013 Complaints Procedure<\/strong>
                The business operator has a complaints procedure that has been adequately publicized and handles complaints in accordance with this procedure.
                Complaints regarding the performance of the agreement must be submitted to the business in full and clearly described within a reasonable time after the consumer has discovered the defects.
                Complaints submitted to the business will be responded to within 14 days of the date of receipt. If a complaint requires a foreseeable longer processing time, the merchant will respond within the 14-day period with an acknowledgment of receipt and an indication of when the consumer can expect a more detailed response.
                The consumer must, in any case, give the business at least 4 weeks to resolve the complaint through mutual consultation. After this period, a dispute arises that is subject to the dispute resolution procedure. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Article 17 \u2013 Disputes<\/strong>
                Agreements between the business and the consumer to which these general terms and conditions apply are governed exclusively by Dutch law.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Article 18 \u2013 Supplementary or deviating provisions<\/strong>
                Provisions supplementing or deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a manner that they can be stored by the consumer in an accessible manner on a durable data carrier.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Part B \u2013 Special Provisions for Business Customers<\/strong>
                Article 19 \u2013 Applicability<\/strong>
                Articles 6 through 10 and 14 through 18 apply exclusively to consumers and do not apply to business customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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                Article 20 \u2013 Payment<\/strong><\/p>

                1. For business customers, payment is due 14 days after the invoice date, unless otherwise agreed in writing.<\/li>
                2. The business owner may require full payment in advance.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                  Article 21 \u2013 Complaints<\/strong><\/p>

                  1. Complaints from business customers must be submitted in writing no later than 7 days after delivery.<\/li>
                  2. After this period, any right to file a complaint expires.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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                    \n\t\t\t\t\t\t\t\t\t

                    Article 22 \u2013 Delivery and Risk<\/strong><\/p>

                    1. Delivery is made from the business owner’s warehouse.<\/li>
                    2. The risk of loss or damage to the products passes to the business customer as soon as the products leave the warehouse.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t

                      Article 23 \u2013 Retention of Title<\/strong>
                      All delivered products remain the property of the business until full payment has been made.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

                      \n\t\t\t\t
                      \n\t\t\t\t\t\t\t\t\t

                      Article 24 \u2013 Liability<\/strong><\/p>

                      1. The business is liable to business customers only for direct damages up to a maximum of the invoice amount for the delivery in question.<\/li>
                      2. Liability for indirect damages, including consequential damages, loss of profits, and lost savings, is excluded.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                        \n\t\t\t\t
                        \n\t\t\t\t\t\t\t\t\t

                        Article 25 \u2013 Disputes<\/strong><\/p>

                        1. Agreements with business customers are governed exclusively by Dutch law.<\/li>
                        2. Disputes shall be brought before the competent court in the judicial district where the business is located.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
                          \n\t\t\t\t
                          \n\t\t\t\t\t\t\t\t\t

                          Final Provision<\/strong>
                          These General Terms and Conditions consist of two parts: Part A for consumers and Part B for business customers. The applicable provisions depend on the status of the other party. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                          Terms and Conditions Article 1 \u2013 DefinitionsArticle 2 \u2013 Identity of the Business OwnerArticle 3 \u2013 ApplicabilityArticle 4 \u2013 The OfferArticle 5 \u2013 The AgreementArticle […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8734","page","type-page","status-publish","hentry"],"yoast_head":"\nTerms and Conditions - 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